Q1、How do customers request disposable items?
Before placing an order, customers will see a toggle for Utensils, napkins, etc. on the order confirmation page. The toggle is off by default, so customers must tap it if they want to receive disposable items with their order.
Note: The customer may specify in the special instructions section what disposable items they want, even if they have said no to disposable items in general, so be sure to check this.
Q2、Where will I see these requests?
You’ll see disposable item requests in 2 places: Uber Eats Orders order card
The disposable item request, if place, could appear under the allergy request bar and above any special instructions
You’ll see this in the order confirmation card when the order first comes in. You can also double check the eater preference by clicking into the order card under “In Progress” orders.
Uber Eats Orders printed receipt，the disposable item request appears above the order items
Q3、What if I’m POS integrated?
If you’re a POS integrated store, customers won’t be able to request disposable items using the toggle feature. You’ll need to access the Uber Eats 2.0 order APIs and build out this request option once the field becomes available.
Q4、Can i take my utensils on a plane when i travel?
Most likely, you can! usually people carrying to-go ware don’t have problems bringing them in carry-on. in fact, these utensils are perfect for travelling – now you can say no to the plastic cutlery packaged in a plastic bag. use your spoon to stir your coffee or tea and enjoy your meal with wonderful bamboo utensils. so much nicer than the plastic stuff that is destined for the landfill right after your meal.
Q5、What is the finish on the bamboo utensils made of?
The to-go ware company uses a food-safe, fda compliant polyurethane sealant on the utensils to ensure their durability.
Q6、Are the utensils made with glue?
No, to-go ware bamboo utensils are made of a single sheet of bamboo. there are over 1,000 species of bamboo, ranging from ground cover to giant bamboo. specifically, there are two main types of bamboo, running (spreading) and clumping (non-spreading). the clumping bamboo is the larger of the two, and at the very least can have a stalk 4 1/2″ in diameter, and this is the kind of bamboo used to make to-go ware utensils. they do not use the smaller bamboo so often found in indoor planters.
Q7、Where are to-go ware utensils made?
To-go ware bamboo utensils are sourced and made in china by a small, family-owned factory. the forest the bamboo is sourced from is known and it is being grown and harvested in a sustainable manner.
There are so many great reasons to choose bamboo. first, it’s beautiful. the delicate grain of bamboo, whether natural or amber-toned, makes it distinctive, refined, and enjoyable to eat with. bamboo is extremely durable and can withstand a great deal of use without damage. bamboo doesn’t swell or shrink as hardwoods do, and won’t impart food flavours or staining.
Bamboo is not a tree – it’s a grass, and it grows like one. many species of bamboo can grow two feet or more a day. when it’s harvested, it need not be replanted, because it will grow a new shoot from its extensive root system. so bamboo renews itself readily, unlike hardwood trees, which, once cut, are gone forever. bamboo is an endlessly renewable resource.
It enhances the environment. farmed bamboo stabilizes the earth with its roots, preventing erosion. it takes in greenhouse gasses and produces oxygen. in fact 35% more oxygen than an equivalent stand of trees. it can also provide habitat for birds and animals.
It is extremely versatile. used in everything from housing, to fiber, to food, bamboo is an extraordinary resource. it provides a long-lasting, non-petroleum based material that has endless applications for use.
Q9、How do i clean my utensils?
You can hand wash them with soap and water, but they will sustain the dishwasher.
Q10、What are repete & kids carrying cases made of?
The material for the repete and kids utensils is made of rpet, recycled plastic bottles. plastic soda and water bottles that would otherwise end up in the landfills are given a second shot at a useful life by being recycled into this amazingly strong, colotr-fast and water-resistant utensil holder. an added plus for repete and kids carrying cases is that the recycled material requires less energy during manufacturing than virgin pet materials.
Q11、How do i clean my carrying case?
The repete and kids recycled cases can be hand washed with a wet sponge.